Some small hotels don’t want foreign guests

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    The Associated Press has reported the following survey result:

    The survey carried out by the Ministry of Internal Affairs shows that 72 percent of establishments that didn’t have foreign customers in the past year don’t want any, and the majority are ryokans and hotels with fewer than 30 rooms. Such businesses said they are unable to support foreign languages and that their facilities are not suited to foreigners.

    While more than 60 percent of the country’s inns and hotels hosted foreign guests last year, the results indicate it may be hard to expand this number.

    The survey results indicate a fear of the unknown. Small ryokans that have never had foreign guests simply do not know what to expect, and their owners are very nervous about the communication and service problems that will occur with foreign guests that do not speak Japanese. The number of foreign tourists coming to Japan is increasing every year, and these hotels will have to overcome their fears if they want to cash in on the opportunity.

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